AIG Design Studio & DesignOps

AIG Design Studio & DesignOps

Building an in-house creative engine for AIG Life UK

Building an in-house creative engine for AIG Life UK

Client

AIG Life UK / Aviva

Role

Studio Setup, Brand Guardianship, Workflow Design, Stakeholder Training

Team

3-Person Studio (Lead Designer, Graphic Designer, Senior Consultant)

Impact

Delivered 350+ projects/year, reduced agency spend, onboarded 10 marketing consultants

01 / Studio Identity & Launch

Created the visual identity and launch presentation deck for the in-house studio. Established an independent internal brand to transition the creative team from passive order-takers to strategic business partners.

02 / Workflow & Briefing System

Designed a standardised 6-step creative process and built 4 tailored briefing templates (Quick, Full, Video, Email). Onboarded 10 marketing consultants to unify project intake and eliminate scope creep.

03 / Enablement & Training

Rolled out standardised email signatures, weekly status update layouts, and a company-wide brand onboarding deck to maintain design consistency across marketing teams.

04 / Brand Refresh & Evolution

Refreshed the Studio’s brand identity after two years of operational feedback, introducing a vibrant purple palette, updated briefing templates, and modernised internal communication assets.

Ownership: © AIG Life / Aviva. Internal operational project created for AIG Life UK.

Ownership: © AIG Life / Aviva. Internal operational project created for AIG Life UK.

More Work

Internal platform and learning hub

Sales enablement digital hub

Copyright © 2026 Arnim Design. All rights reserved.

Copyright © 2026 Arnim Design. All rights reserved.

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